FAQs

Do you offer any specials?


Absolutely, if you are a first time customer using our Laundry Drop-Off Service, you will receive $5.00 off on your FIRST order with a minimum of 15 lbs.

We also offer 10% OFF on our Fluff & Fold (Laundry Drop-Off Service) with a minimum of 15 lbs. and uniforms dry cleaned for 3.99 for our active Military, Veterans, Fire and Police! Come on in, show your credentials to receive your special discount. We think you are pretty amazing, so let us show our appreciation!

Our Highlander location offers a lucky cycle on all of our speed queen equipment. Put your first quarter in and if your machine lights up, we will pay the rest!




How long does it take to wash and dry?


Our front load washers and dryers are fast. Most wash cycles take about 23 minutes, and dryers times are typically around 30 minutes. Please remember a dryer needs air to circulate, so for best results fill the dryer to about 1/2 full. A front load washer works best if it is more than half full. This does not mean to stuff it so tight you can't shut the door. Please fill it full, but leave some room for the water!




Do you fold or hang my clothes when using the Drop-Off Service?


We are open to special requests. If you don't specify, we typically hang the more formal items, like shirts, blouses and slacks; then protect them with a clear plastic garment bag. We'll fold everything else and package it for protection.




Do you have large washers?


Yes! We have top loaders, 20lb, 30lb, 40lb, 50lb, 60lb, 75lb and 80 lb machines. (varies by location) Many of our customers have washers at home, but prefer to get everything done quickly in our large equipment. Why spend all day washing when you can do everything in 1-2 hours!




Do you offer dry cleaning?


We offer dry cleaning at our Bestway and Highlander location only. Although dry cleaning is not our core business, we offer those services as a convenience and for one-stop-shopping for our customers at a very competitive price.




Do you have TV or WiFi?


We offer TV and WiFi at our Bestway and Highlander locations. KT Laundry has music playing for your enjoyment along with free WiFi.




What is the turnaround time for your drop-off service?


Same day, next day, or longer... you decide and we will do our best to accommodate!





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